New Start Mortgage Company Pty Ltd ACN 127 802 484 As Trustee For The New Start Mortgage Company Unit Trust (New Start), as a member of the Professional Lenders Association Network of Australia Pty Ltd (“PLAN Australia”) set out this Code of Ethics outlining the minimum ethical standards to be maintained. 

By adhering to the Code of Ethics we believe that we will:

• Safeguard the reputation and standing of PLAN Australia and its Members;
• Provide consumers with a high level of confidence and trust in the mortgage broking industry, and thereby
• Raise the profile and business of all Australian mortgage brokers.

New Start is committed to acting with honesty and integrity at all times. 
This will extend to representations made in advertising, commissions received, all communications, advice provided and customer applications. This will ensure that the best interests of both the customer and financial institution are always upheld.

New Start is committed to comply with all laws and regulations relating to the Mortgage Industry.
To maintain a current understanding of and adherence to all laws and regulations as they pertain to the finance industry.

New Start is committed to remain free of any interest, which is not in the best interests of our clients.
This will extend to both product advice and commissions received.  Substantiation of any recommendation will be freely provided to the customer.

New Start is committed to maintain confidentiality in all dealings.